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#Office 365 support email how to#
#Office 365 support email update#
#Office 365 support email password#

IMAP and SMTP with OAuth2 Server Settings

#Office 365 support email update#

Existing accounts configured to connect using IMAP and SMTP will need to update their client and client configuration to an OAuth2 compatible client soon as ITS will no longer support basic authentication beginning in early 2021. ITS is no longer permitting new accounts to connect with IMAP and SMTP without OAuth2. You will need to know your Office 365 email address (based on your USC NetID username), password, and the Office 365 server settings in order to successfully set up your email client. Outlook 2016 Setting Up an Office 365 Account Using IMAP and SMTP with OAuth2 Authenticationīelow you will find information on configuring ITS-supported email clients to access your Office 365 account using IMAP and SMTP with OAuth2 authentication. NOTE: The versions of Outlook that are listed below are the only versions that are supported by Microsoft for use with Office 365. Setting Up an Office 365 Account Using Exchangeįor documentation on setting up your Office 365 account on an email client using Exchange, please see the links in the side navigation to the right of this page. At this time, ITS also supports connecting with other compatible mail clients using the Exchange and IMAP4 with OAuth2 connection methods, although Exchange is highly preferred. If you are using Microsoft Outlook as your email client, you should use the default Exchange connection type. Exchange also provides direct access to the USC calendar that is a part of your Office 365 account.

#Office 365 support email password#

Exchange only requires that you provide your email address and password for set up IMAP, however, requires additional server information. There are several advantages to setting up your email client to use Exchange rather than IMAP settings. You can set your email client to access your Office 365 account using either Exchange or Internet Message Access Protocol (IMAP) settings.

#Office 365 support email how to#

This page provides links to documentation on how to configure your email client to access Office 365. To close the “Message Trace Results” window, click on “Close”.ITS highly recommends using the Outlook email client or Outlook Web App (OWA) to access your USC Office 365 email.Click on “Close” to exit the trace results’s details window. Now, details window is displayed on your window screen.To see the details of the trace, click on the “details” icon (see the image below) on your screen. New window appears for message trace results on your screen.After specifying time-span, delivery statuses to search, click on “ Search”.we selected “ Past 24 hours“, to trace the email messages in the last 24 hours.

If you want to set a smallest time-span, you can select time from the drop-down-list, e.g.

If you select “ Custom” from the “Date range”, you can specify time zone, start date and time, and end date time. Select the time interval during which you want to trace your messages.

Under mail flow, go to “ message trace“.

In the left menu, expand “ ADMIN” and select “ Exchange“.

Select the app launcher icon in the upper-left and choose Admin.

To track your email message or to troubleshoot email delivery, follow the following steps:. The Exchange Online message trace tool allows you to track specific messages sent in the last 90 days from the current date. When troubleshooting email delivery problems, Office 365 provides a tool – Mail Trace, to analyze and fix the problem.